Terms & Conditions

Welcome to eclecticincense.in. By using, accessing or purchasing from our website, it is understood that you are in agreement with our terms and conditions and privacy policy as listed hereinafter. www.eclecticincense.in hereinafter referred to as “the Company) reserves its rights to update or modify these terms and conditions at any time without proper notice. The conditions are applicable either on your access of the website eclecticincense.in or purchase of any product from the website. Therefore, you are advised to read the terms and conditions properly and carefully.


This agreement contains the terms and conditions which are applicable on the access and/ or use of our website and purchase of any good from the website. The User/ Customer understands and agrees that by accessing/ using this website and purchasing goods from the website, the user is implicitly and inherently bound by these terms of use and shall comply thereof. The User/ Customer agrees and understands that these terms of use describes and encompasses the entire agreement between the Company and the User and shall supersede all prior or contemporaneous agreements, representations, warranties and understandings with respect to the website, the content and products provided by or through the website, and the subject matter of this Agreement. The User/ Customer hereby understand and agree that the Company reserves its rights to make amendments to this agreement from time to time without any prior specific notice to the User/ Customer. The agreement as uploaded on the website shall reflect the latest agreements and the User/ Customer are expected to go through the same before the use/ access of the services given by the Company through its website.

Use of the Site & Prohibitions

The website allows the User/ Customer to shop for products online exclusively manufactured by the Company.

However, any User/ Customer is prohibited to do the following acts, (a) use our website, including its services and or tools if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from using our website, services, or tools (b) Persons under the age of 18 years but over 13 years of age (Minors) may use this website but under the supervision of a parent or a legal guardian who agree to be bound by these terms & conditions. If the Minor is below 18 years of age, only the Minors’ parents or legal guardian shall transact on behalf of the Minor provided that their parents or legal guardians are registered users (c) collecting information about other users’ personal information; (d) maneuvering the price of any item; (e) post false, inaccurate, misleading, defamatory, or libelous content; (f) take any action that may damage the rating system.

The User/ Customer hereby understands and agrees that for proper and uninterrupted usage of the services of the website, the User/ Customer is required to make an account on the website using its full legal name, current address, a valid email address, and any other information needed in order to complete the signup process. The User/ Customer shall verify that they are 18 years or older and shall be solely responsible for keeping their password secure and shall be responsible for all activities and contents that are uploaded under their account. The User/ Customer shall must not transmit any worms or viruses or any code of a destructive nature.


The User shall on registering with the Company on its website, become a registered member of eclecticincense.in and hold an account on the website which shall represent that the User/ Customer is of legal age to form a binding contract and is not a person barred from receiving services under the any law whatsoever as applicable in India. The User/ Customer shall be solely responsible for maintaining the confidentiality of the account and the password. The User/ Customer shall receive alerts/ details of the orders placed by them with the Company through its website on the email ID provided by them to the Company. The User/ Customer hereby understands and agrees that the Company shall not be responsible in any manner whatsoever for unauthorized use/ access of its account maintained with the Company on its website and any account activity found violating the polices of eclecticincense.in  or the laws of the land shall stand cancelled and may result in termination of your account/ membership and shall be the sole responsibility of the User/ Customer.

The Company solely reserves the right to accept, reject and remove users from registrations on the website & related web assets without stating any reason thereof. The User/ Customer hereby understands and agrees that the Company shall not be liable if for any reason this Website is unavailable at any time or for any period. We reserve the right to restrict access to some parts or this entire Website.

License & Site Access

eclecticincense.in strictly prohibits and does not permit copying or downloading of any kind of content (text, graphics, clip arts, icons, images, audio clips, videos or software) from its website and are solely owned by the Company. Any unauthorized use of the content of the website by the User/ Customer in any manner whatsoever shall result in immediate cease/ termination of the User’/ Customer’ account/ access of the website and the Company reserves its right to take appropriate action against the User/ Customer. The User/ Customer hereby understands and agrees that uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment shall not be accepted and be subject to appropriate action. The website and related web assets on third parties may include links to third party websites that are controlled and maintained by others. Any link to other websites or any other destination on the internet or mobile is not an endorsement of such websites or destination and the Company in any manner whatsoever is not liable for the content or availability of any such sites. The User/ Customer understands and agrees that any unauthorized use of the website shall give rise to a claim for damages and the Company shall take appropriate measures against such acts including but not limited to criminal actions.

Payments & Processes of Invoices

The Company has the sole discretion to provide the terms of payment. Unless otherwise agreed, payment must first be received by the Company prior to the acceptance of an order. Invoices are due and payable within the time period noted on your invoice, measured from the date of the invoice. The Company has all the discretion to cancel or deny orders. The Company shall not take any responsibility for pricing, typographical, or other errors in any offer by the Company and reserves the right to cancel any orders arising from such errors.

Product Pricing & Descriptions

The prices displayed for products on the website represents the full retail price listed on the product itself, suggested by the Company estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent an “open-stock” price, which means the aggregate of the estimated or suggested retail price for each of the items included in the set. Where an item is offered for sale by the Company, the List Price may be provided by the Company. In cases of mispriced products in our catalogs in which the item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

We do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered in our website is not as described, the remedy is to return it in unused condition as per our returns & exchange policy above.

Editing, Deleting and Modification

The Company reserves its right to edit, delete or modify any of the terms and conditions contained in this agreement, at any time at its sole discretion, with or without due notice. The use/ access of the website and its services by any User shall be considered to be an unequivocal and binding acceptance of the amended terms of use.

Acknowledgment of Rights

The User hereby understands, acknowledges and agrees that all rights, titles and interests, ownership including but not limited to rights covered by the Intellectual Property Rights, of the website are expressly and exclusively of the Company, and that the User by no means shall acquire any right, title, or interest in or to the program except as expressly set forth in this Agreement. The User is strictly prohibited from modifying, adapting, translating, preparing derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from any of our services, software, or documentation, or create or attempt to create a substitute or similar service or product through use of or access to the Program or proprietary information related thereto which shall infringe the exclusive rights of the Company. The User is hereby prohibited from indulging in activity directly or indirectly as aforementioned which shall interrupt the exclusive use and enjoyment of the vested rights of the Company in its intellectual property.


Fraudulent activities are highly monitored on our site and if fraud is detected the Company shall resort to all remedies available to us, and the User shall be solely held responsible for all costs and legal fees arising from these fraudulent activities.